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Home > Services > e-Sourcing Services > Hosted Services
Introduction:
Moai’s CompleteSource Hosting is designed to help customers quickly implement online sourcing events using Moai’s CompleteSource solutions. This service is designed to help clients address their needs for Internet negotiated e-commerce capabilities without having to invest in their own infrastructure or technical resources needed to support such a project. The hosted solution provides a client with the ability to execute a sourcing event in a cost effective and timely manner.
Hosting Features
Dedicated server hardware, supported by Moai Hosting staff
Flexible bandwidth for private Internal server networks, based on 100MB VLAN technology
Internet Network traffic bursting ability for guaranteed throughput
Monitoring of the production environment:
  • Server uptime and reliability
  • Server thresholds—disc, CPU, I/O, memory, cache, network traffic
  • Violations or exceptions automatically escalated to support staff
24x7 infrastructure availability support included
Access to Moai Technical Support for application support issues, as well as for event administration support during the actual event
System backups—daily incremental and weekly full backups to tape, with off site rotation of tapes (standard retention is two years)
Security through dedicated firewalls, dedicated VLAN, intrusion detection
Tier one data center, including fire suppression, UPS with generator backup, video surveillance, 24x7 on-site facilities staff

For Further Information:
Hours of operation are from Monday through Friday, 5:00 a.m. to 7:00 p.m. PST, excluding public holidays.

To contact Moai Hosting administration & support, please call our office at 412.454.5550.

 

 

Contact Moai
Phone:
412.454.5550
Fax:
412.202.2465
Email:
information@moai.com
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